Free deliveries on orders over KSH 7,000

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Delivery Policy

Once you are done placing your order, please carefully check and confirm your address and contact information. In the event of a failed delivery, your item will be reshipped and you will be charged another shipping fee.

  • Orders within Mombasa will be shipped on the same day if purchase is made before 3pm.
  • Orders to Nairobi and within Kenya are shipped and delivered within 24 – 48 hours between Monday to Saturday, from 9am – 4pm.
  • Kindly note that if your package is shipped on a Saturday or a Public Holiday, it will be delivered to you on the following Monday or following working day as couriers do not operate on Sundays & Public Holidays

DELIVERY RATES

The rates charged for the shipping of your order is based on the geographical location that you are in. Before the final checkout of your order you will be shown the cost of shipping depending on your location.

General Fees are as follows:

KENYA

  • Mombasa: Ksh 200/=
  • Lamu |Malindi (and other coast lines): Ksh 250/=
  • Nairobi mainland: Ksh 300/=
  • Greater Nairobi: Ksh 500/=

EAST AFRICAN COUNTRIES

  • Tanzania: Ksh 1000/=
  • Uganda: Ksh 1500/=
  • Rwanda: Ksh 1500/=

For Europe, USA and rest of the world kindly visit our sister website www.sarrabi.com/uk